Too hot to handle
If you purchased a Surface Pro, Surface Pro 2, or Surface Pro 3 model before March 2015, be aware that you might have a faulty power cord. Microsoft is expected to announce a voluntary recall this Friday with an offer to replace affected power cords for free.
News of the recall was first reported by Channelnomics Europe, which provided some early information on the matter. Those details have yet to be made official by Microsoft, though in the meantime, ZDNet says it was able to confirm with a Microsoft spokesperson that a recall is imminent and that it has to do with overheating power cords.
"As a result of damage caused by AC power cords being wound too tightly, twisted or pinched over an extended period of time, a very small proportion of Surface Pro customers have reported issues with their AC power cord. We will be releasing details of how customers can obtain a free replacement cable shortly," the spokesperson told ZDNet.
Theres a bit of confusion as to which purchases might be affected. Channelnomics Europe reports that Microsoft will replace power cords for affected models sold before July 15, 2015, though that might apply to systems sold in Europe. ZDNet claims it was told the recall will apply to models sold before March 2015, in the U.S.
In any event, if you own a potentially affected model, stay tuned for an update on Friday. Until then, keep an eye on your power cord, or stop using it altogether if thats an option.
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